Berjaya Eden Park London Hotel, London

My stay at this hotel was quite disappointing, mainly due to the condition of the rooms and the frustrating service experience. While the location was a major highlight, making it easy to access nearby transportation and attractions, the room quality was far below expectations for the price. I encountered several significant issues that made my stay less enjoyable overall.

The hotel has a very central location near public transport, making it easy to get around. The staff members were willing to help, and the room was spacious enough for a comfortable stay. However, I encountered several maintenance issues, and the condition of the bathroom towels was unacceptable. Despite its advantages, I wouldn't feel comfortable recommending this place without significant improvements.

My stay at the hotel was marred by several issues, particularly with the room's condition and the overall service experience. While I appreciated the cleanliness of some areas, the disrepair of many facilities left a lot to be desired. The management's lack of responsiveness to my concerns was discouraging. However, I did encounter a few staff members who were genuinely helpful and pleasant. Overall, I wouldn't recommend this hotel at its current state, as it did not meet basic expectations.

I had a pleasant stay at the hotel with a fantastic location and helpful staff, which made my experience enjoyable. However, the room could have been better equipped, and I faced some challenges with the heating and amenities. Overall, the place had its perks but also some areas needing improvement.

The hotel boasts a wonderful location, making it easy to explore local attractions, with clean and spacious rooms. Yet, the check-in experience was rather inconvenient as the room wasn’t ready on time, and the overall ambiance of the hotel felt outdated. The service overall was pleasant, though improvements are needed in management responsiveness.